911 Call Taker: Fast-Paced Public Safety Support

National Public Safety Careers; Enid (OK); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Training programs

Job summary

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Enid, OK. The role involves handling incoming emergency and nonemergency calls, gathering essential details, and relaying information to dispatch teams. Strong listening and communication skills are essential.

Applicants should have a high school diploma or equivalent, plus customer service experience. Training will cover call-taking procedures, certifications, and ongoing evaluations.

Qualifications

• HS diploma or equivalent required.
• Customer service or call center experience helpful.
• Ability to follow structured procedures.

Responsibilities

• Answer emergency and nonemergency calls clearly and calmly.
• Confirm location, callback, and incident details.
• Enter data into dispatch software accurately.
• Provide pre-arrival instructions within training.

Skills

Active listening

Accurate typing

Clear verbal communication

Customer service experience

Education

High school diploma or GED

Job description

National Public Safety Careers is recruiting for 911 Call Taker opportunities in Enid, OK. The role involves handling incoming emergency and nonemergency calls, gathering essential details, and relaying information to dispatch teams. Strong listening and communication skills are essential.

Applicants should have a high school diploma or equivalent, plus customer service experience. Training will cover call-taking procedures, certifications, and ongoing evaluations.