Emergency Call Taker: Be the First to Help (24/7)

National Public Safety Careers; Oriental (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid leave

Employee assistance program

Continuing training

Job summary

National Public Safety Careers is listing 911 Call Taker opportunities in Oriental, NC. These roles involve handling emergency calls, gathering location and caller information, and routing details to responders.

You will work in a communications center, may train for radio dispatch, and must pass background checks and assessments. A high school diploma or equivalent is commonly required, along with strong listening skills and accurate typing.

Qualifications

• Strong listening comprehension and accurate typing.
• Clear verbal communication under pressure.
• Ability to follow structured procedures and training.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to determine nature and urgency.
• Enter details into call-processing or dispatch software.
• Forward incident information to dispatch when needed.
• Provide pre-arrival instructions only within training.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Education

High School Diploma or equivalent

Job description

National Public Safety Careers is listing 911 Call Taker opportunities in Oriental, NC. These roles involve handling emergency calls, gathering location and caller information, and routing details to responders.

You will work in a communications center, may train for radio dispatch, and must pass background checks and assessments. A high school diploma or equivalent is commonly required, along with strong listening skills and accurate typing.