Emergency 911 Call Taker - Be the First to Help

National Public Safety Careers; Rural Hall (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers is seeking candidates for 911 Call Taker opportunities in Rural Hall, NC. The roles involve answering emergency and nonemergency lines, confirming location and callback details, and entering information into dispatch software.

Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication. Training, background checks, and certifications may be required by the hiring agency.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and ability to follow structured procedures are needed.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software; forward information promptly.
• Help distressed callers focus on essential questions and instructions.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking candidates for 911 Call Taker opportunities in Rural Hall, NC. The roles involve answering emergency and nonemergency lines, confirming location and callback details, and entering information into dispatch software.

Applicants should have a high school diploma or equivalent, strong listening skills, accurate typing, and clear verbal communication. Training, background checks, and certifications may be required by the hiring agency.