Emergency Call Taker — 24/7 Shifts, Make a Difference

Regional 911 Intake Solutions; Greenbrier (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Continuing training

Job summary

Regional 911 Intake Solutions in Greenbrier, TN seeks an on-site 911 Call Taker to answer emergency and non-emergency lines, confirm locations, and document details for dispatch coordination. You will use approved questions, enter data into call-processing software, and forward information promptly.

Ideal candidates have a high school diploma or equivalent and strong listening, typing, and verbal communication skills, with the ability to follow structured procedures and adapt to rotating shifts

Qualifications

• High school diploma or equivalent required.
• Strong listening, typing, and clear verbal communication.
• Ability to follow structured call-handling procedures.

Responsibilities

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training.

Skills

Active listening

Typing

Verbal communication

Structured procedures

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Greenbrier, TN seeks an on-site 911 Call Taker to answer emergency and non-emergency lines, confirm locations, and document details for dispatch coordination. You will use approved questions, enter data into call-processing software, and forward information promptly.

Ideal candidates have a high school diploma or equivalent and strong listening, typing, and verbal communication skills, with the ability to follow structured procedures and adapt to rotating shifts