Emergency Call Taker — 24/7 Public Safety Support

National Public Safety Careers; Bent (NM); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Continuing training

Job summary

National Public Safety Careers is seeking 911 Call Takers in Bent, NM. The role involves answering emergency and nonemergency lines, verifying incident details, and entering information into dispatch software.

Training leads to required certifications and ongoing evaluation in a fast-paced public safety environment. Candidates should have a high school diploma or GED, strong listening and typing abilities, and excellent verbal communication.

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills with clear verbal communication.
• Experience in customer service or public safety is a plus.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Skills

Active listening

Typing

Verbal communication

Customer service

Education

High school diploma or GED

Tools

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Takers in Bent, NM. The role involves answering emergency and nonemergency lines, verifying incident details, and entering information into dispatch software.

Training leads to required certifications and ongoing evaluation in a fast-paced public safety environment. Candidates should have a high school diploma or GED, strong listening and typing abilities, and excellent verbal communication.