Emergency Call Taker — 24/7 Public Safety Role

Public Safety Dispatch Network; Lindsay (NE); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network is recruiting 911 Call Takers for Lindsay, NE. The role involves taking emergency calls, confirming location, and entering data into dispatch software.

Training and certification are provided, with shifts that may include nights, weekends, and overtime. Applicants typically have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.

Qualifications

• Requires strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.
• Experience in call-taking or customer service is helpful but not always required.

Responsibilities

• Answer incoming emergency calls and assign nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing/dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training.

Skills

Listening

Typing

Verbal communication

Procedural following

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network is recruiting 911 Call Takers for Lindsay, NE. The role involves taking emergency calls, confirming location, and entering data into dispatch software.

Training and certification are provided, with shifts that may include nights, weekends, and overtime. Applicants typically have a high school diploma or equivalent, strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures.