Emergency 911 Call Taker: Essential Public Safety

Public Safety Dispatch Network; McGrew (NE); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training and certifications

Job summary

Public Safety Dispatch Network in McGrew, NE seeks dedicated 911 Call Takers to greet emergency callers, gather critical details, and document information for responders. Roles may involve rotating shifts and overtime, with training provided.

Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills to follow structured procedures and relay precise information to dispatch teams.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Strong listening and typing abilities are essential.
• Good verbal communication and the ability to follow procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Use approved questions to assess urgency and details.
• Enter information into call‑processing software accurately.
• Forward incident data promptly to dispatch.
• Provide pre‑arrival instructions only after training.

Skills

Listening comprehension

Typing

Verbal communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in McGrew, NE seeks dedicated 911 Call Takers to greet emergency callers, gather critical details, and document information for responders. Roles may involve rotating shifts and overtime, with training provided.

Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills to follow structured procedures and relay precise information to dispatch teams.