Emergency Call Taker — 24/7 Public Safety Ops

Regional 911 Intake Solutions; Roosevelt (WA); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Zusammenfassung

Regional 911 Intake Solutions is seeking candidates for 911 Call Taker roles in Husum, WA. The position involves taking emergency and nonemergency calls, verifying locations and contact information, and documenting details for dispatch coordination.

Successful applicants typically have a high school diploma and strong listening, typing, and communication skills. Training and background checks are part of the process, with eligibility requirements being agency-specific.

Qualifikationen

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Ausbildung

High school diploma or recognized equivalent

Jobbeschreibung

Regional 911 Intake Solutions is seeking candidates for 911 Call Taker roles in Husum, WA. The position involves taking emergency and nonemergency calls, verifying locations and contact information, and documenting details for dispatch coordination.

Successful applicants typically have a high school diploma and strong listening, typing, and communication skills. Training and background checks are part of the process, with eligibility requirements being agency-specific.