Emergency Call Taker (24/7) — Public Safety Impact

Regional 911 Intake Solutions; Hayden (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training and certification

Job summary

Regional 911 Intake Solutions seeks a 911 Call Taker in Hayden, AZ. You will answer emergency and nonemergency lines, verify locations, and document calls using dispatch software under structured procedures.

The role requires a high school diploma and strong listening and communication skills, with training and certification provided by the hiring agency. Shift work and on-site presence are expected.

Qualifications

• High school diploma or recognized equivalent required.
• Strong listening comprehension and clear verbal communication are essential.
• Experience in customer service or public safety is helpful but not required.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact information.
• Enter details into call-processing or dispatch software and forward information promptly.

Skills

Listening comprehension

Accurate typing

Verbal communication

Ability to follow procedures

Education

High school diploma

Tools

Dispatch software

Job description

Regional 911 Intake Solutions seeks a 911 Call Taker in Hayden, AZ. You will answer emergency and nonemergency lines, verify locations, and document calls using dispatch software under structured procedures.

The role requires a high school diploma and strong listening and communication skills, with training and certification provided by the hiring agency. Shift work and on-site presence are expected.