Emergency Call Taker — 24/7 Public Safety Impact

Regional 911 Intake Solutions; Glen Ullin (ND); On-site; USD 35,000 - 52,000; Full time

Job summary

Regional 911 Intake Solutions in Glen Ullin, ND seeks dedicated 911 Call Takers to be the first point of contact for callers in emergencies. You will ask focused questions, confirm exact locations, and document details for dispatch personnel to coordinate a rapid response.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training, background checks, and certifications may be required.

Qualifications

• High school diploma or recognized equivalent.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Provide authorized pre-arrival instructions within training scope.
• Protect caller privacy and confidential incident information.

Job description

Regional 911 Intake Solutions in Glen Ullin, ND seeks dedicated 911 Call Takers to be the first point of contact for callers in emergencies. You will ask focused questions, confirm exact locations, and document details for dispatch personnel to coordinate a rapid response.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training, background checks, and certifications may be required.