Emergency Call Taker — 24/7 Public Safety Hotline

National Public Safety Careers; Rocky Comfort (MO); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers is seeking a 911 Call Taker in Rocky Comfort, MO. The role involves handling emergency and nonemergency calls, confirming locations, and entering data into dispatch software, with responsibilities including forwarding information to dispatch and guiding callers with essential instructions.

Applicants typically need a high school diploma or equivalent, along with strong listening and typing skills, and clear verbal communication.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening, accurate typing, and clear verbal communication.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.

Education

High School Diploma or equivalent

Job description

National Public Safety Careers is seeking a 911 Call Taker in Rocky Comfort, MO. The role involves handling emergency and nonemergency calls, confirming locations, and entering data into dispatch software, with responsibilities including forwarding information to dispatch and guiding callers with essential instructions.

Applicants typically need a high school diploma or equivalent, along with strong listening and typing skills, and clear verbal communication.