Emergency Call Taker — 24/7 Public Safety Dispatcher

National Public Safety Careers; Great Bend (PA); Sur place; USD 32 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Continuing training

Résumé du poste

National Public Safety Careers is hiring 911 Call Takers for vacancies in Great Bend, PA. You will answer emergency lines, confirm locations, collect caller details, and enter information into dispatch software, supporting responders on duty.

Applicants typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided; shifts may include nights and weekends.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Ability to follow structured procedures and work under pressure.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.

Description du poste

National Public Safety Careers is hiring 911 Call Takers for vacancies in Great Bend, PA. You will answer emergency lines, confirm locations, collect caller details, and enter information into dispatch software, supporting responders on duty.

Applicants typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided; shifts may include nights and weekends.