Emergency Call Taker — 24/7 Public Safety Communications

National Public Safety Careers; Antes Fort (PA); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

National Public Safety Careers seeks a dedicated 911 Call Taker in Antes Fort, PA to answer emergency lines, verify locations, and document details for responders. Training will cover call-processing software and dispatch handoffs.

Strong listening and typing skills are essential, with adherence to procedures and confidentiality requirements. The role may involve shift work in a 24/7 environment, with compensation described in the official vacancy.

Formación

• High school diploma or equivalent required.
• Previous customer service or public safety experience helpful but not mandatory.
• Strong listening, typing accuracy, and clear verbal communication are essential.

Responsabilidades

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide pre-arrival instructions within training.”

Conocimientos

Listening skills

Accurate typing

Verbal communication

Procedural follow-through

Educación

High school diploma or equivalent

Descripción del empleo

National Public Safety Careers seeks a dedicated 911 Call Taker in Antes Fort, PA to answer emergency lines, verify locations, and document details for responders. Training will cover call-processing software and dispatch handoffs.

Strong listening and typing skills are essential, with adherence to procedures and confidentiality requirements. The role may involve shift work in a 24/7 environment, with compensation described in the official vacancy.