Emergency Call Taker & 24/7 Public Safety Dispatch

National Public Safety Careers; Hunter (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Job summary

National Public Safety Careers in Hunter, KS is seeking 911 Call Takers to support emergency communications. The role involves handling incoming calls, verifying locations, and transmitting details to dispatchers to coordinate responders.

Applicants typically have a high school diploma and strong listening, typing, and communication skills. Training and certifications are provided as part of the employment, with rotating shifts and 24-hour operations.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Accurate typing

Verbal communication

Education

High School Diploma or equivalent

Job description

National Public Safety Careers in Hunter, KS is seeking 911 Call Takers to support emergency communications. The role involves handling incoming calls, verifying locations, and transmitting details to dispatchers to coordinate responders.

Applicants typically have a high school diploma and strong listening, typing, and communication skills. Training and certifications are provided as part of the employment, with rotating shifts and 24-hour operations.