911 Call Taker — Life-Saving Support in Kansas

National Public Safety Careers; Kansas (OK); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Retirement contributions

Employee-assistance programs

Job summary

National Public Safety Careers is seeking 911 Call Takers for vacancies in Kansas. You will handle emergency and nonemergency calls, verify locations, and relay critical information to dispatch teams, following established protocols.

Candidates should have strong listening skills, accurate typing, and excellent verbal communication. Training will prepare you for certifications, shift rotations, and 24/7 operations in a public-safety environment.

Qualifications

• High school diploma or equivalent required; dispatch experience not always necessary.
• Strong listening comprehension and accurate typing skills are essential.
• Clear verbal communication and ability to follow structured procedures required.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening

Typing

Verbal communication

Structured procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers is seeking 911 Call Takers for vacancies in Kansas. You will handle emergency and nonemergency calls, verify locations, and relay critical information to dispatch teams, following established protocols.

Candidates should have strong listening skills, accurate typing, and excellent verbal communication. Training will prepare you for certifications, shift rotations, and 24/7 operations in a public-safety environment.