24/7 Emergency Dispatcher (911 Call Taker)

National Public Safety Careers; Neosho Falls (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers invites applications for 911 Call Taker opportunities in Neosho Falls, KS. You will answer emergency calls, verify locations, collect caller data, and enter information into dispatch systems while following approved procedures.

Successful candidates typically have a high school diploma or equivalent, strong listening and typing skills, and communicate clearly under pressure. Training and certifications are provided as part of the role, with varied shifts and

Qualifications

• HS diploma or equivalent required.
• Strong listening, typing, and communication skills.
• Ability to follow structured procedures and work under pressure.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller's callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions

Skills

Active listening

Typing

Clear communication

Procedural compliance

Education

High school diploma or equivalent

Job description

National Public Safety Careers invites applications for 911 Call Taker opportunities in Neosho Falls, KS. You will answer emergency calls, verify locations, collect caller data, and enter information into dispatch systems while following approved procedures.

Successful candidates typically have a high school diploma or equivalent, strong listening and typing skills, and communicate clearly under pressure. Training and certifications are provided as part of the role, with varied shifts and