911 Emergency Call Taker — Frontline Dispatcher

National Public Safety Careers; Frontenac (KS); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descrizione del lavoro

National Public Safety Careers in Frontenac, KS seeks dedicated 911 Call Takers to handle emergency and nonemergency lines, confirm details, and document information for dispatch coordination. You will enter data into dispatch systems and follow structured procedures to support responders.

Candidates should have strong listening and typing skills, clear communication, and the ability to work in a fast-paced, safety-focused environment. Training and certifications will be provided as required.

Competenze

• High school diploma or recognized equivalent required.
• Strong listening comprehension and clear verbal communication.
• Ability to follow structured procedures and pass assessments.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training boundaries.
• Support accessibility and language-access resources as needed.
• Adhere to privacy and confidentiality requirements.

Conoscenze

Active listening

Accurate typing

Verbal communication

Formazione

High school diploma

Descrizione del lavoro

National Public Safety Careers in Frontenac, KS seeks dedicated 911 Call Takers to handle emergency and nonemergency lines, confirm details, and document information for dispatch coordination. You will enter data into dispatch systems and follow structured procedures to support responders.

Candidates should have strong listening and typing skills, clear communication, and the ability to work in a fast-paced, safety-focused environment. Training and certifications will be provided as required.