Emergency Call Taker — 24/7 Dispatch Support

Regional 911 Intake Solutions; Youngstown (FL); Vor Ort; USD 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Zusammenfassung

Regional 911 Intake Solutions in Youngstown, FL seeks 911 Call Takers who are often the first point of contact for emergencies. You will ask focused questions, verify incident locations, and document details for the dispatch teams coordinating responses.

Duties may include working rotating shifts, nights, weekends, and overtime in a 24-hour operation. Requirements emphasize a high school diploma and strong listening, accurate typing, and clear verbal communication, with assessments set by the

Qualifikationen

• High school diploma or equivalent is commonly required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication and ability to follow structured procedures are required.

Aufgaben

• Answer incoming emergency and non-emergency lines.
• Confirm incident location and caller contact information.
• Enter details into call-processing or dispatch software and forward to appropriate dispatch function.
• Provide pre-arrival instructions within training and certification.

Kenntnisse

Active listening

Accurate typing

Verbal communication

Questioning

Ausbildung

High school diploma

Jobbeschreibung

Regional 911 Intake Solutions in Youngstown, FL seeks 911 Call Takers who are often the first point of contact for emergencies. You will ask focused questions, verify incident locations, and document details for the dispatch teams coordinating responses.

Duties may include working rotating shifts, nights, weekends, and overtime in a 24-hour operation. Requirements emphasize a high school diploma and strong listening, accurate typing, and clear verbal communication, with assessments set by the