Emergency Call Taker (24/7) — Dispatch & Caller Support

National Public Safety Careers; Bandy (VA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Paid leave

Continuing training

Job summary

National Public Safety Careers presents 911 Call Taker opportunities in Bandy, VA. The role involves taking emergency and nonemergency calls, verifying locations, and documenting details in dispatch software. Candidates should have a high school diploma and strong listening, typing, and verbal communication skills.

Employees may work rotating schedules; background checks and required training are expected. Attention to privacy and accurate information handling is essential for safe public

Qualifications

• Requires a high school diploma or recognized equivalent.
• Strong listening, typing accuracy, and clear verbal communication are essential.
• Ability to follow structured procedures and complete required assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Provide pre-arrival instructions within training boundaries.

Skills

Active listening

Typing proficiency

Verbal communication

Procedural follow-through

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers presents 911 Call Taker opportunities in Bandy, VA. The role involves taking emergency and nonemergency calls, verifying locations, and documenting details in dispatch software. Candidates should have a high school diploma and strong listening, typing, and verbal communication skills.

Employees may work rotating schedules; background checks and required training are expected. Attention to privacy and accurate information handling is essential for safe public