Emergency 911 Call Taker — Start Your Public Safety Career

Regional 911 Intake Solutions; Ridgecrest (NC); Presencial; USD 36.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid leave

Descripción de la vacante

Regional 911 Intake Solutions is seeking 911 Call Takers in Ridgecrest, NC. You will handle emergency and non-emergency calls, verify locations and phone numbers, and input data into dispatch software.

You will operate within structured protocols and may work rotating shifts depending on staffing needs. Successful candidates typically have a high school diploma, solid listening and typing skills, and clear verbal communication.

Formación

• High school diploma or equivalent required; customer service or public safety experience helpful.
• Strong listening, typing accuracy, clear verbal communication, and ability to follow structured procedures.
• Assessments and minimum scores determined by the agency.

Responsabilidades

• Answer incoming emergency and non-emergency calls.
• Confirm incident location and caller information.
• Use approved questions to assess urgency.
• Enter details into call-processing/dispatch systems.
• Forward incident information to dispatch promptly.
• Provide pre-arrival instructions within training.

Conocimientos

Active listening

Typing speed

Verbal communication

Multitasking

Educación

High school diploma

Herramientas

Dispatch software

Descripción del empleo

Regional 911 Intake Solutions is seeking 911 Call Takers in Ridgecrest, NC. You will handle emergency and non-emergency calls, verify locations and phone numbers, and input data into dispatch software.

You will operate within structured protocols and may work rotating shifts depending on staffing needs. Successful candidates typically have a high school diploma, solid listening and typing skills, and clear verbal communication.