911 Call Taker — Frontline Emergency Communications

Regional 911 Intake Solutions; Pinetops (NC); Presencial; USD 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Descripción de la vacante

Regional 911 Intake Solutions is hiring 911 Call Takers in Pinetops, NC. This role involves answering incoming emergency and nonemergency lines, verifying location and caller data, and entering details into dispatch software to support rapid response.

Candidates should have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided; shifts may include nights, weekends, and overtime in a 24-hour environment.

Formación

• High school diploma or equivalent.
• Strong listening and typing skills.
• Ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Assist callers with essential instructions when appropriate.

Conocimientos

Active listening

Typing proficiency

Verbal communication

Educación

High school diploma

Descripción del empleo

Regional 911 Intake Solutions is hiring 911 Call Takers in Pinetops, NC. This role involves answering incoming emergency and nonemergency lines, verifying location and caller data, and entering details into dispatch software to support rapid response.

Candidates should have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided; shifts may include nights, weekends, and overtime in a 24-hour environment.