Emergency 911 Call Taker - Start Your Public Safety Career

National Public Safety Careers; Griffith (IN); Sur place; USD 38 000 - 60 000; Plein temps

Résumé du poste

National Public Safety Careers is seeking a 911 Call Taker for Griffith, IN. You will be the first point of contact, asking focused questions to determine urgency, confirming locations, and documenting information for dispatch teams.

Applicants typically hold a high school diploma or equivalent and possess strong listening, typing, and verbal communication skills, with on‑the‑job training and certifications provided.

Qualifications

• Strong listening comprehension is required.
• Accurate typing is essential for documenting calls.
• Clear verbal communication is necessary for callers and responders.
• Ability to follow structured procedures and guidelines.

Responsabilités

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call‑processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre‑arrival instructions within training.

Connaissances

Strong listening comprehension

Accurate typing

Clear verbal communication

Ability to follow structuredProcedures

Formation

High school diploma or equivalent

Description du poste

National Public Safety Careers is seeking a 911 Call Taker for Griffith, IN. You will be the first point of contact, asking focused questions to determine urgency, confirming locations, and documenting information for dispatch teams.

Applicants typically hold a high school diploma or equivalent and possess strong listening, typing, and verbal communication skills, with on‑the‑job training and certifications provided.