Emergency 911 Call Taker — Launch a Public Safety Career

Regional 911 Intake Solutions; Wyatt (IN); In loco; USD 40.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee assistance programs

Continuing training

Descrizione del lavoro

Regional 911 Intake Solutions in Wyatt, IN is seeking 911 Call Takers to serve as the first contact in emergencies, gathering essential details from callers and logging information for responders.

Applicants should have a high school diploma or equivalent; prior customer service or public safety exposure helps. Training and certifications are provided as part of the role, with shifts that may include nights and weekends.

Competenze

• High school diploma or equivalent required.
• Previous customer service or public safety experience may be helpful; vacancies may accept applicants without dispatch experience.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function.
• Provide basic pre-arrival instructions within training and certification.

Conoscenze

Listening comprehension

Accurate typing

Clear verbal communication

Following procedures

Formazione

High school diploma or equivalent

Descrizione del lavoro

Regional 911 Intake Solutions in Wyatt, IN is seeking 911 Call Takers to serve as the first contact in emergencies, gathering essential details from callers and logging information for responders.

Applicants should have a high school diploma or equivalent; prior customer service or public safety exposure helps. Training and certifications are provided as part of the role, with shifts that may include nights and weekends.