Emergency 911 Call Taker — Start Your Impactful Career

Regional 911 Intake Solutions; Kinder (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions in Kinder, LA seeks a dedicated 911 Call Taker to handle emergency and non-emergency lines, verify locations, and document calls accurately for dispatch coordination.

Ideal candidates have a high school diploma, strong listening, fast accurate typing, clear verbal communication, and the ability to follow structured procedures; training and background checks apply.

Qualifications

• Requires a high school diploma or recognized equivalent.
• Strong listening comprehension is required.
• Accurate typing skills are essential.
• Clear verbal communication is needed in fast-paced situations.
• Ability to follow structured procedures and instructions.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the dispatch function.

Skills

Listening comprehension

Typing accuracy

Verbal communication

Follow structured procedures

Education

High School Diploma

Tools

Dispatch software

Job description

Regional 911 Intake Solutions in Kinder, LA seeks a dedicated 911 Call Taker to handle emergency and non-emergency lines, verify locations, and document calls accurately for dispatch coordination.

Ideal candidates have a high school diploma, strong listening, fast accurate typing, clear verbal communication, and the ability to follow structured procedures; training and background checks apply.