Emergency 911 Call Taker - Start Your Dispatch Career

Regional 911 Intake Solutions; Byers (CO); Presencial; USD 36.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Descripción de la vacante

Regional 911 Intake Solutions in Byers, CO is seeking qualified 911 Call Takers. You will answer emergency and non-emergency calls, confirm locations and callbacks, and document critical information for dispatch staff.

The role requires strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training and certifications are provided as needed.

Formación

• High school diploma or recognized equivalent required.
• Customer service or public safety experience is helpful but not mandatory.
• Strong listening, accurate typing and clear verbal communication are essential.
• Assessments and minimum scores vary by agency.

Responsabilidades

• Answer incoming emergency and non-emergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to determine urgency of the situation.
• Enter details into call-processing software accurately.

Conocimientos

Active listening

Typing

Verbal communication

Customer service

Educación

High school diploma

Equivalent

Herramientas

Call-processing software

Descripción del empleo

Regional 911 Intake Solutions in Byers, CO is seeking qualified 911 Call Takers. You will answer emergency and non-emergency calls, confirm locations and callbacks, and document critical information for dispatch staff.

The role requires strong listening and typing skills, clear verbal communication, and the ability to follow structured procedures. Training and certifications are provided as needed.