Emergency 911 Call Taker - Start a Vital Public Safety Role

Public Safety Dispatch Network; Milburn (OK); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network is seeking 911 Call Takers to serve Milburn, OK. You will handle emergency and nonemergency lines, verify locations and callback details, and document information for dispatch coordination.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Background checks and training certifications are required.

Qualifications

• High school diploma or GED required.
• Customer service or call-taking experience preferred.
• Ability to pass background checks and certifications.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm incident location and caller's callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Provide concise instructions to callers within training

Education

High school diploma or GED

Job description

Public Safety Dispatch Network is seeking 911 Call Takers to serve Milburn, OK. You will handle emergency and nonemergency lines, verify locations and callback details, and document information for dispatch coordination.

Successful candidates typically have a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Background checks and training certifications are required.