Emergency 911 Call Taker – Fast-Paced, Life-Saving Impact

Public Safety Dispatch Network; Del City (OK); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Del City, OK seeks dedicated 911 Call Takers to handle emergency calls and gather essential information. You will verify locations, log caller details, and guide responders using approved procedures.

Successful candidates typically hold a high school diploma or equivalent and have strong listening, typing, and communication skills. Training and certifications are provided as part of ongoing professional development.

Qualifications

• High school diploma or equivalent is commonly required.
• Strong listening comprehension and accurate typing are essential.
• Clear verbal communication is required for calls and instructions.

Responsibilities

• Answer incoming emergency calls and related lines.
• Confirm incident location and caller details.
• Use approved questions to assess situation urgency.
• Enter information into call-processing or dispatch software.
• Promptly forward incident information to dispatch functions.
• Provide pre-arrival instructions within training scope.

Skills

Active listening

Typing accuracy

Verbal communication

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Del City, OK seeks dedicated 911 Call Takers to handle emergency calls and gather essential information. You will verify locations, log caller details, and guide responders using approved procedures.

Successful candidates typically hold a high school diploma or equivalent and have strong listening, typing, and communication skills. Training and certifications are provided as part of ongoing professional development.