Emergency 911 Call Taker – Start a Critical Career

National Public Safety Careers; Woodlake (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Continuing training

Job summary

National Public Safety Careers is seeking a 911 Call Taker in Woodlake, CA. You will answer emergency and nonemergency lines, confirm locations, and document details for dispatch teams.

The role requires strong listening skills, accurate typing, and the ability to follow structured procedures. Training, certifications, and rotating shifts may apply; health benefits and retirement contributions are commonly offered.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening comprehension and clear communication.
• Accurate typing and ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s contact information.
• Enter details into call-processing or dispatch software and forward to appropriate dispatch function.
• Provide pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Follow structured procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers is seeking a 911 Call Taker in Woodlake, CA. You will answer emergency and nonemergency lines, confirm locations, and document details for dispatch teams.

The role requires strong listening skills, accurate typing, and the ability to follow structured procedures. Training, certifications, and rotating shifts may apply; health benefits and retirement contributions are commonly offered.