Emergency 911 Call Taker - 24/7 Public Safety Support

National Public Safety Careers; Buttonwillow (CA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Continuing training

Job summary

National Public Safety Careers is seeking qualified individuals for 911 Call Taker roles in Buttonwillow, CA. Responsibilities include answering emergency and nonemergency lines, confirming locations, and entering details into dispatch software.

Successful candidates will have a high school diploma or equivalent, strong listening and verbal communication skills, and the ability to follow structured procedures.

Qualifications

• High school diploma or equivalent.
• Strong listening comprehension and clear verbal communication.
• Typing speed and accuracy sufficient for call-taking duties.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.
• Assist distressed callers with essential questions and instructions.
• Utilize language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions within training and certification.

Skills

Listening comprehension

Accurate typing

Verbal communication

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking qualified individuals for 911 Call Taker roles in Buttonwillow, CA. Responsibilities include answering emergency and nonemergency lines, confirming locations, and entering details into dispatch software.

Successful candidates will have a high school diploma or equivalent, strong listening and verbal communication skills, and the ability to follow structured procedures.