Emergency 911 Call Taker - Public Safety Dispatcher

Public Safety Dispatch Network; Kenedy (TX); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descripción de la vacante

Public Safety Dispatch Network in Kenedy, TX is seeking 911 Call Takers to be the first point of contact in emergencies. You will ask focused questions, verify locations, and document details for responders.

Candidates should have a high school diploma, strong listening, typing, and communication skills, plus the ability to follow structured procedures. Training and certifications are provided.

Formación

• Strong listening and typing skills required.
• Clear verbal communication and ability to follow procedures.
• Experience in customer service or public safety is a plus.

Responsabilidades

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident location and caller information.
• Use approved questions to assess urgency.
• Enter details into call-processing or dispatch software.
• Forward information promptly to dispatch teams.
• Provide pre-arrival instructions within training.

Conocimientos

Active listening

Typing speed

Verbal communication

Procedural compliance

Educación

High school diploma

Herramientas

Dispatch software

Descripción del empleo

Public Safety Dispatch Network in Kenedy, TX is seeking 911 Call Takers to be the first point of contact in emergencies. You will ask focused questions, verify locations, and document details for responders.

Candidates should have a high school diploma, strong listening, typing, and communication skills, plus the ability to follow structured procedures. Training and certifications are provided.