Emergency 911 Call Taker — Public Safety Career

Public Safety Dispatch Network; Perryopolis (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Public Safety Dispatch Network seeks qualified individuals for 911 Call Taker opportunities in Perryopolis, PA. Call Takers are often the first point of contact for emergencies, asking targeted questions, confirming locations, and documenting information for responders.

Training may cover call-taking and radio dispatch functions, with duties outlined in the official vacancy. Successful applicants typically have a high school diploma or equivalent, strong listening and typing skills, and the

Qualifications

• Requires high school diploma or equivalent.
• Strong listening and accurate typing abilities.
• Ability to follow structured procedures and instructions.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller contact information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Assist distressed callers with essential questions and instructions.
• Use language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Listening skills

Accurate typing

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Public Safety Dispatch Network seeks qualified individuals for 911 Call Taker opportunities in Perryopolis, PA. Call Takers are often the first point of contact for emergencies, asking targeted questions, confirming locations, and documenting information for responders.

Training may cover call-taking and radio dispatch functions, with duties outlined in the official vacancy. Successful applicants typically have a high school diploma or equivalent, strong listening and typing skills, and the