911 Emergency Communications Specialist

Public Safety Dispatch Network; Craley (PA); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

Public Safety Dispatch Network seeks 911 Call Taker opportunities in Craley, PA. Call Takers are the first point of contact for emergencies, asking focused questions, confirming location, and documenting details for responders.

Candidates typically need a high school diploma and strong listening, accurate typing, clear communication, and the ability to follow structured procedures. Some vacancies allow applicants without dispatch experience, with training provided.

Formación

• High school diploma or recognized equivalent.
• Strong listening comprehension, accurate typing, and clear verbal communication.
• Ability to follow structured procedures; assessments may be required.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller's callback information.
• Use approved questions to identify nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide guidance within training and certification limits.

Conocimientos

Listening comprehension

Accurate typing

Verbal communication

Structured procedures

Educación

High school diploma

Descripción del empleo

Public Safety Dispatch Network seeks 911 Call Taker opportunities in Craley, PA. Call Takers are the first point of contact for emergencies, asking focused questions, confirming location, and documenting details for responders.

Candidates typically need a high school diploma and strong listening, accurate typing, clear communication, and the ability to follow structured procedures. Some vacancies allow applicants without dispatch experience, with training provided.