Emergency 911 Call Taker – Join 24/7 Public Safety Team

Regional 911 Intake Solutions; Bulan (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

Regional 911 Intake Solutions in Bulan, KY seeks 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information for responders.

The role may involve rotating shifts and overtime. Hiring agency sets assessments and background checks; training and certifications are provided to protect caller privacy and ensure effective pre-arrival instructions.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening, accurate typing, and clear verbal communication.
• Ability to follow structured procedures and pass required assessments.

Responsibilities

• Answer emergency and nonemergency calls
• Confirm incident location and caller details
• Use approved questions to assess urgency
• Enter details into call-processing or dispatch software
• Forward information to the dispatch function

Job description

Regional 911 Intake Solutions in Bulan, KY seeks 911 Call Takers to be the first point of contact for emergencies. You will ask focused questions, confirm locations, and document information for responders.

The role may involve rotating shifts and overtime. Hiring agency sets assessments and background checks; training and certifications are provided to protect caller privacy and ensure effective pre-arrival instructions.