Emergency Call Taker & Dispatcher (24/7)

National Public Safety Careers; Wakefield (NE); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Job summary

National Public Safety Careers has opportunities for 911 Call Takers in Wakefield, NE. The role involves handling emergency and nonemergency lines, confirming locations, and documenting calls for dispatch teams.

Training and certification influence pre-arrival instructions and data entry into call-processing systems. Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills, with the ability to follow structured procedures and meet

Qualifications

• High school diploma or equivalent required.
• Strong listening, typing, and verbal communication skills.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Enter details into dispatch software accurately.
• Provide pre-arrival instructions as trained and certified.

Skills

Active listening

Accurate typing

Clear verbal communication

Following structured procedures

Education

High school diploma or equivalent

Tools

Dispatch software

Call-processing software

Job description

National Public Safety Careers has opportunities for 911 Call Takers in Wakefield, NE. The role involves handling emergency and nonemergency lines, confirming locations, and documenting calls for dispatch teams.

Training and certification influence pre-arrival instructions and data entry into call-processing systems. Candidates should have a high school diploma or equivalent and strong listening, typing, and communication skills, with the ability to follow structured procedures and meet