Emergency 911 Call Taker – Launch a Public Safety Career

National Public Safety Careers; Cavetown (MD); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid leave

Retirement contributions

Employee-assistance programs

Zusammenfassung

National Public Safety Careers is seeking 911 Call Takers for Cavetown, MD. The role involves handling emergency and nonemergency calls, gathering essential information, and coordinating with dispatch personnel to ensure rapid response.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications will be provided by the employer, with shifts that may include nights, weekends, and

Qualifikationen

• High school diploma or equivalent required; dispatcher experience helpful but may be waived for some vacancies.
• Strong listening comprehension and accurate typing are essential.
• Ability to follow structured procedures and maintain composure under pressure.

Aufgaben

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller contact information.
• Identify nature and urgency of situation using approved questions.
• Enter details into call-processing or dispatch software.
• Forward incident information to the appropriate dispatch function promptly.
• Provide pre-arrival instructions within training and certification.

Kenntnisse

Active listening

Typing speed

Verbal communication

Procedural compliance

Ausbildung

High school diploma or equivalent

Jobbeschreibung

National Public Safety Careers is seeking 911 Call Takers for Cavetown, MD. The role involves handling emergency and nonemergency calls, gathering essential information, and coordinating with dispatch personnel to ensure rapid response.

Applicants should have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications will be provided by the employer, with shifts that may include nights, weekends, and