Emergency 911 Call Taker — 24/7 Chestertown

National Public Safety Careers; Chestertown (MD); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers in Chestertown, MD, seeks experienced 911 Call Takers to support emergency communications. You will answer calls, verify locations, and document essential details to help responders coordinate a swift response.

Candidates should have a high school diploma or equivalent, excellent listening and typing skills, and the ability to follow structured procedures. The role may involve rotating shifts and mandatory training to obtain required certifications.

Qualifications

• Strong listening comprehension and data-entry accuracy.
• Clear verbal communication under pressure.
• Ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing software.
• Forward incident information to dispatch promptly.
• Provide pre-arrival instructions within training.

Skills

Listening skills

Accurate typing

Verbal communication

Following procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Dispatch software

Job description

National Public Safety Careers in Chestertown, MD, seeks experienced 911 Call Takers to support emergency communications. You will answer calls, verify locations, and document essential details to help responders coordinate a swift response.

Candidates should have a high school diploma or equivalent, excellent listening and typing skills, and the ability to follow structured procedures. The role may involve rotating shifts and mandatory training to obtain required certifications.