Emergency 911 Call Taker - Impactful 24/7 Role and Training

Regional 911 Intake Solutions; Millington (NJ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Regional 911 Intake Solutions is seeking 911 Call Takers in Millington, NJ. You will handle emergency and nonemergency calls, verify locations and caller data, and document details in dispatch systems to support responders.

Positions involve following structured procedures, strong listening/typing skills, and clear verbal communication. Shifts may include nights, weekends, and overtime, with training and certifications provided.

Qualifications

• High school diploma or recognized equivalent.
• Strong listening and communication skills.
• Ability to follow structured procedures.
• Experience in customer service or public safety is helpful.

Responsibilities

• Answer incoming emergency and nonemergency lines.
• Confirm incident location and caller information.
• Enter details into dispatch software accurately.
• Forward incident information to the appropriate dispatch function.
• Provide authorized pre-arrival instructions within training.
• May require rotating shifts, nights, weekends, or overtime.

Skills

Listening

Typing

Verbal communication

Procedural follow

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Regional 911 Intake Solutions is seeking 911 Call Takers in Millington, NJ. You will handle emergency and nonemergency calls, verify locations and caller data, and document details in dispatch systems to support responders.

Positions involve following structured procedures, strong listening/typing skills, and clear verbal communication. Shifts may include nights, weekends, and overtime, with training and certifications provided.