Emergency 911 Call Taker & Dispatcher Support

National Public Safety Careers; Bruno (NE); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks 911 call takers in Bruno, Nebraska. You will listen to callers, verify locations, and capture details into the dispatch system as part of the public-safety response workflow.

This role may involve rotating shifts, nights, weekends, holidays, and overtime. Strong listening, typing accuracy, and following procedures are essential. Benefits commonly include health insurance, retirement contributions, and paid leave.

Qualifications

• High School Diploma or equivalent required or acceptable.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm the incident location and caller's callback information.
• Use approved questions to identify the nature and urgency of the situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Help distressed callers focus on essential questions and instructions.
• Use approved language-access and accessibility resources when needed.
• Provide authorized pre-arrival instructions only within training and certification.

Education

High School Diploma or equivalent

Job description

National Public Safety Careers seeks 911 call takers in Bruno, Nebraska. You will listen to callers, verify locations, and capture details into the dispatch system as part of the public-safety response workflow.

This role may involve rotating shifts, nights, weekends, holidays, and overtime. Strong listening, typing accuracy, and following procedures are essential. Benefits commonly include health insurance, retirement contributions, and paid leave.