911 Call Taker — 24/7 Emergency Support

National Public Safety Careers; Wilber (NE); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

National Public Safety Careers seeks qualified individuals for 911 Call Taker roles in Wilber, Nebraska. You will handle incoming calls, verify locations, and gather essential data to support responders, using dispatch software as part of a trained team.

Ideal candidates have a high school diploma, strong listening and typing abilities, and clear, calm communication. Training and certifications will be provided; shifts may include nights and weekends in a 24/7 operation.

Qualifications

• High school diploma or equivalent required.
• Strong listening, typing, and communication skills.
• Customer service experience is helpful for call-taking roles.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Enter details into dispatch software accurately and promptly.
• Provide information and guidance while following training protocols.

Skills

Listening comprehension

Accurate typing

Clear verbal communication

Customer service

Education

High School Diploma or equivalent

Tools

Dispatch software

Job description

National Public Safety Careers seeks qualified individuals for 911 Call Taker roles in Wilber, Nebraska. You will handle incoming calls, verify locations, and gather essential data to support responders, using dispatch software as part of a trained team.

Ideal candidates have a high school diploma, strong listening and typing abilities, and clear, calm communication. Training and certifications will be provided; shifts may include nights and weekends in a 24/7 operation.