Emergency 911 Call Taker & Dispatcher

National Public Safety Careers; Cloverdale (IN); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Résumé du poste

National Public Safety Careers is seeking candidates for a 911 Call Taker role in Cloverdale, IN. The position involves answering emergency calls, obtaining critical details, and coordinating with dispatch teams. Training and certifications are required to handle sensitive information with accuracy and care.

Employees may work rotating shifts, including nights, weekends, and holidays, with pay stated per year. Availability for rigorous background checks and continued training is expected.

Qualifications

• High school diploma or recognized equivalent.
• Customer service or call center experience helpful, dispatch or public safety experience preferred.

Responsabilités

• Answer incoming emergency and non-emergency calls and document details accurately.
• Confirm incident location and caller information for responders.
• Enter information into call-processing or dispatch software.
• Forward incident details to the appropriate dispatch function promptly.
• Provide calm, clear guidance to callers and follow training protocols.

Description du poste

National Public Safety Careers is seeking candidates for a 911 Call Taker role in Cloverdale, IN. The position involves answering emergency calls, obtaining critical details, and coordinating with dispatch teams. Training and certifications are required to handle sensitive information with accuracy and care.

Employees may work rotating shifts, including nights, weekends, and holidays, with pay stated per year. Availability for rigorous background checks and continued training is expected.