Emergency 911 Call Taker – 24/7 Shifts & Training

Public Safety Dispatch Network; Freetown (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Job summary

Public Safety Dispatch Network in Freetown, IN, invites applications for 911 Call Taker positions. The role involves handling emergency and non-emergency lines, verifying locations, and documenting details for dispatch teams.

Training and certification support accompany this critical entry point in public safety. Applicants should have a high school diploma or equivalent, strong listening, typing, and communication abilities, and capacity to follow established procedures in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Strong listening and typing skills are essential.
• Ability to follow structured procedures and communicate clearly.

Responsibilities

• Answer incoming emergency calls and describe details accurately.
• Confirm incident location and caller information.
• Enter data into call-processing or dispatch software.
• Forward information promptly to the appropriate dispatch function.
• Provide pre-arrival instructions within training scope.

Skills

Listening skills

Typing accuracy

Verbal communication

Procedural compliance

Customer service

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

Public Safety Dispatch Network in Freetown, IN, invites applications for 911 Call Taker positions. The role involves handling emergency and non-emergency lines, verifying locations, and documenting details for dispatch teams.

Training and certification support accompany this critical entry point in public safety. Applicants should have a high school diploma or equivalent, strong listening, typing, and communication abilities, and capacity to follow established procedures in a fast-paced