Emergency 911 Call Taker — Calm, Quick Communicator

Public Safety Dispatch Network; Flagtown (NJ); Presencial; USD 36.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Retirement contributions

Paid leave

Descripción de la vacante

Public Safety Dispatch Network in Flagtown, NJ seeks 911 Call Takers to handle incoming emergency and non-emergency calls, confirm locations, and document pertinent information for responders. Training, certification, and ongoing performance evaluations are part of the role.

Emphasis is on accurate data entry, clear communication, and following established procedures. Candidates should have a high school diploma or equivalent and demonstrated listening and typing skills.

Formación

• High school diploma or recognized equivalent.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.
• Previous customer service or public safety experience is helpful but not required.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide necessary pre-arrival instructions within training.

Conocimientos

Active listening

Verbal communication

Typing

Customer service

Educación

High school diploma

Descripción del empleo

Public Safety Dispatch Network in Flagtown, NJ seeks 911 Call Takers to handle incoming emergency and non-emergency calls, confirm locations, and document pertinent information for responders. Training, certification, and ongoing performance evaluations are part of the role.

Emphasis is on accurate data entry, clear communication, and following established procedures. Candidates should have a high school diploma or equivalent and demonstrated listening and typing skills.