Emergency 911 Call Taker — Calm, Clear Critical Support

Public Safety Dispatch Network; West Windsor (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee assistance program

Job summary

Public Safety Dispatch Network is seeking 911 Call Takers in Princeton Junction, NJ. The role involves answering emergency and nonemergency lines, confirming locations, and documenting details for dispatch coordination.

Candidates should have a high school diploma or equivalent, strong listening and communication skills, and the ability to follow structured procedures. Training and certifications are required, with potential shift work and background checks.

Qualifications

• Requires a high school diploma or recognized equivalent.
• Strong listening and verbal communication skills.
• Ability to follow structured procedures and complete assessments.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions only within training and certification.

Skills

Listening comprehension

Typing speed

Verbal communication

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking 911 Call Takers in Princeton Junction, NJ. The role involves answering emergency and nonemergency lines, confirming locations, and documenting details for dispatch coordination.

Candidates should have a high school diploma or equivalent, strong listening and communication skills, and the ability to follow structured procedures. Training and certifications are required, with potential shift work and background checks.