Emergency 911 Call Taker: 24/7 Shifts & Training

National Public Safety Careers

Saint David (AZ)

On-site

USD 28,000 - 42,000

Full time

5 days ago

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Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance program

Ongoing training

Job summary

National Public Safety Careers invites applicants for 911 Call Taker opportunities in Saint David, AZ. These roles involve handling emergency and nonemergency lines, gathering essential details, and using dispatch software to document information for responders.

Most vacancies require a high school diploma, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided after hire, with rotating shifts and 24-hour coverage typical

Qualifications

High school diploma or recognized equivalent.
Strong listening comprehension and clear verbal communication.
Ability to follow structured procedures and complete assessments.

Responsibilities

Answer incoming emergency calls and assigned nonemergency lines.
Confirm incident location and caller’s callback information.
Use approved questions to identify the nature and urgency of the situation.
Enter accurate details into call-processing or dispatch software.
Forward incident information promptly to the appropriate dispatch function.
Help distressed callers focus on essential questions and instructions.
Use approved language-access and accessibility resources when needed.
Provide authorized pre-arrival instructions only within training and certification.