911 Call Taker — 24/7 Public Safety Operator

National Public Safety Careers; Cottonwood (AZ); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers is seeking a dedicated 911 Call Taker in Cottonwood, AZ. The role involves handling emergency and nonemergency calls, verifying locations and caller information, and entering data into dispatch systems.

Training and certification may determine pre-arrival instructions provided to callers. Applicants typically hold a high school diploma or equivalent and posses strong listening and communication skills, with accurate typing and adherence to procedures.

Qualifications

• High school graduation or equivalent required.
• Strong listening and observation skills essential.
• Clear, concise verbal communication and accurate typing required.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact details.
• Ask focused questions to identify urgency and nature of the situation.
• Enter accurate information into call-processing software.
• Forward incident details promptly to the dispatch function.
• Provide pre-arrival instructions only when trained to do so.

Skills

Active listening

Typing

Verbal communication

Education

High School Diploma or GED

Job description

National Public Safety Careers is seeking a dedicated 911 Call Taker in Cottonwood, AZ. The role involves handling emergency and nonemergency calls, verifying locations and caller information, and entering data into dispatch systems.

Training and certification may determine pre-arrival instructions provided to callers. Applicants typically hold a high school diploma or equivalent and posses strong listening and communication skills, with accurate typing and adherence to procedures.