Emergency 911 Call Taker — 24/7 Public Safety Support

National Public Safety Careers; McMechen (WV); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Job summary

National Public Safety Careers seeks an attentive 911 Call Taker in McMechen, WV to join a fast-paced dispatch environment. You will answer emergency and nonemergency calls, verify locations, document details, and coordinate with responders to ensure rapid assistance.

Successful candidates typically have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided as required.

Qualifications

• High school diploma or equivalent required.
• Strong listening, typing, and verbal communication skills.
• Ability to follow structured procedures under pressure.

Responsibilities

• Answer incoming emergency and nonemergency calls.
• Confirm incident location and caller information.
• Use approved questions to assess nature and urgency.
• Enter details into call-processing software accurately.
• Forward information promptly to the appropriate dispatch function.
• Provide authorized pre-arrival instructions per training.

Skills

Active listening

Typing skills

Clear communication

Stress management

Teamwork

Education

High school diploma or equivalent

Tools

Dispatch software

Radio communications equipment

Job description

National Public Safety Careers seeks an attentive 911 Call Taker in McMechen, WV to join a fast-paced dispatch environment. You will answer emergency and nonemergency calls, verify locations, document details, and coordinate with responders to ensure rapid assistance.

Successful candidates typically have a high school diploma or equivalent, strong listening and typing skills, and the ability to follow structured procedures. Training and certifications are provided as required.