Emergency 911 Call Taker | Flexible Shifts & Training

National Public Safety Careers; Belington (WV); In loco; USD 36.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descrizione del lavoro

National Public Safety Careers is seeking 911 Call Takers in Belington, WV to provide essential communications support for emergency responders. You will answer calls, verify locations, gather caller information, and document details for dispatch.

Teams may train for dispatch duties, work rotating shifts, and complete required certifications. A high school diploma or equivalent is commonly required, with opportunities for training, advancement, and benefits.

Competenze

• High school diploma or equivalent required; dispatch experience optional.
• Strong listening, typing speed, and clear spoken communication essential.
• Ability to follow structured procedures and work under pressure.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Conoscenze

Listening comprehension

Accurate typing

Clear verbal communication

Formazione

High school diploma or equivalent

Descrizione del lavoro

National Public Safety Careers is seeking 911 Call Takers in Belington, WV to provide essential communications support for emergency responders. You will answer calls, verify locations, gather caller information, and document details for dispatch.

Teams may train for dispatch duties, work rotating shifts, and complete required certifications. A high school diploma or equivalent is commonly required, with opportunities for training, advancement, and benefits.