Emergency 911 Call Taker – 24/7 Public Safety Dispatch

National Public Safety Careers; Chauncey (OH); Vor Ort; USD 32.000 - 45.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement contributions

Paid leave

Training opportunities

Zusammenfassung

National Public Safety Careers is seeking 911 Call Taker opportunities in Chauncey, OH. The role involves taking emergency and nonemergency calls, confirming locations, and documenting details for dispatch teams.

You will use approved questions to assess urgency, enter data into dispatch software, and forward information promptly to the right unit. Training and certifications are emphasized as part of the process.

Qualifikationen

• High school diploma or equivalent required; customer service or dispatch experience may help.
• Strong listening comprehension and accurate typing are important.
• Clear verbal communication and ability to follow structured procedures are required.
• Assessments and minimum scores are determined by the hiring agency.

Aufgaben

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions

Kenntnisse

Listening

Typing

Verbal communication

Structured procedures

Ausbildung

High school diploma or equivalent

Jobbeschreibung

National Public Safety Careers is seeking 911 Call Taker opportunities in Chauncey, OH. The role involves taking emergency and nonemergency calls, confirming locations, and documenting details for dispatch teams.

You will use approved questions to assess urgency, enter data into dispatch software, and forward information promptly to the right unit. Training and certifications are emphasized as part of the process.