Emergency 911 Call Taker — 24/7 Hazen Role

National Public Safety Careers; Hazen (ND); In loco; USD 32.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descrizione del lavoro

National Public Safety Careers is seeking 911 Call Takers in Hazen, ND. Responsibilities include answering emergency and non-emergency lines, confirming locations, and entering data into dispatch software. Training will cover call-taking procedures and safety protocols.

A high school diploma is required, with customer service experience helpful but not mandatory. Shifts may include nights and weekends. The position offers benefits and opportunities for career development within the emergency

Competenze

• Strong listening and data-entry skills are required.
• Ability to follow structured procedures accurately.
• Customer service or call-center experience helpful but not mandatory.

Mansioni

• Answer incoming emergency calls and non-emergency lines.
• Confirm incident location and caller information.
• Enter details into call-processing or dispatch software.
• Forward incident information promptly to the appropriate dispatch function.
• Provide appropriate pre-arrival instructions within training.

Conoscenze

Listening comprehension

Accurate typing

Clear verbal communication

Procedural follow-through

Formazione

High school diploma or equivalent

Descrizione del lavoro

National Public Safety Careers is seeking 911 Call Takers in Hazen, ND. Responsibilities include answering emergency and non-emergency lines, confirming locations, and entering data into dispatch software. Training will cover call-taking procedures and safety protocols.

A high school diploma is required, with customer service experience helpful but not mandatory. Shifts may include nights and weekends. The position offers benefits and opportunities for career development within the emergency