Emergency 911 Call Taker — 24/7 Impact & Training

Public Safety Dispatch Network; Norris (SD); In loco; USD 40.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement contributions

Paid leave

Employee-assistance programs

Continuing training

Descrizione del lavoro

Public Safety Dispatch Network in Norris, SD is hiring 911 Call Takers who speak with callers reporting emergencies, verify location, and document information for responders.

The position may involve 24-hour operations, rotating shifts, nights and overtime. Applicants typically need a high school diploma and strong listening, typing, and communication skills, with formal call-taking training and background checks completing before appointment.

Competenze

• High school diploma or recognized equivalent.
• Strong listening, accurate typing, clear verbal communication.

Mansioni

• Answer incoming emergency calls and assigned nonemergency lines
• Confirm the incident location and caller’s callback information
• Use approved questions to identify the nature and urgency of the situation
• Enter accurate details into call-processing or dispatch software
• Forward incident information promptly to the appropriate dispatch function
• Help distressed callers focus on essential questions and instructions
• Use approved language-access and accessibility resources when needed
• Provide authorized pre-arrival instructions only within training and certification

Descrizione del lavoro

Public Safety Dispatch Network in Norris, SD is hiring 911 Call Takers who speak with callers reporting emergencies, verify location, and document information for responders.

The position may involve 24-hour operations, rotating shifts, nights and overtime. Applicants typically need a high school diploma and strong listening, typing, and communication skills, with formal call-taking training and background checks completing before appointment.